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Application Administration – Flex cube, ICT Management Department

Ref Number 2018.05.25 Flex cube приложен админстратор, София

Published on 14.11.2017
Valid from 25.04.2018 to 15.01.2019

Department ICT Operations Unit
City Sofia


UniCredit is a Pan-European winner. We are a “bank of substance”, focused on delivering tangible solutions in an efficient and simple way, in order to make a real difference in people’s lives, whether they are an individual, a family, a business or a corporation.

    • Second Level support for the main Core Banking System Flex Cube and CRM applications;
    • Incident Management - timely and effective resolution of reported Incidents;
    • Problem Management – root cause analysis for recurring incidents or incidents with high severity;
    • Vendor related communication for all operative issues required escalation;
    • Ensure availability and performance KPIs are met or exceeded for all supported systems;
    • Products parameterization in Flex Cube and EOD Preparation execution;
    • Applications support, maintenance and monitoring activities automation and optimization;
    • Change & Release Management – Involved in the planning and execution of normal and emergency changes. Keeping the test environments in a consistent state.
Required Qualification
    • Previous experience with Flex Cube will be an advantage;
    • Experience in second level support for Core Banking applicationswill be an advantage;
    • Experience with Oracle databases and knowledge of SQL;
    • Basic knowledge of Windows and UNIX based operating systems;
    • Internet technologies and web servers basic knowledge;
    • Knowledge of Bank Information Systems modules is an advantage – products, accounts, clients, transactions, payments, loans, deposits, cards;
    • University degree in IT, Engineering or Economics;
    • Good analytic skills;
    • Past experience on a similar position will be an advantage;
    • Ability to work in a team;
    • Ability to communicate in English (written and verbal);
    • Willingness to be part of IT team and to work in a dynamic environment.
Job Details
    • Place of work: Sofia, Bulgaria
    • Reference number: IT/АA_FC_0518
    • How to apply: Please send your current CV and motivational letter.


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